We are located in Northeast Ohio and provide computer related service and sales to most of Ohio.

 

As a Managed Service Provider (MSP), Compass Computer Group provides IT service and maintenance. We are dedicated to delivering the reliable service that you expect. Compass Computer Group is proud to be a name you can trust.

 

Our well trained team is always available to answer your questions or provide the services needed to repair and keep your equipment running smoothly.

 

Please do not hesitate to contact us with your IT service needs or questions!

 

We look forward to serving you.

We service all areas of Northeast Ohio including Summit, Portage, Geauga, Cuyahoga, and Stark Counties.

  • Cleveland
  • Akron
  • Canton
  • Twinsburg
  • Hudson
  • Solon
  • Aurora
  • Northfield
  • Streetsboro
  • Ravenna
  • Kent
  • Medina
  • Macedonia
  • Bedford
  • Brecksville
  • Broadview
  • Oakwood
  • Youngstown
  • Chagrin Falls
  • Cuyahoga Falls
  • Bainbridge

Compass Computer Group offers a complete line of services, equipment sales and support solutions for your IT infrastructure.

 

We specialize in:

 

  • Hardware & Software Support, Maintenance and Sales
  • Network Design, Installation, Security and Support
  • Data Protection
  • Email Services – Hosting, Archive, and Spam Filtering
  • Remote Monitoring
  • End of Life/Legacy Service and Support
  • VoIP Phone Solutions
  • Web Design & Development

 

Please view our services page to learn about all of our service and support solutions.

Since 1996 we have taken pride in showing our customers that we care. Our foundation of friendship and values has enabled CCGI to develop into a highly respected Managed Service Provider(MSP).

 

 

  • Client focused – Every service, process, supplier relationship and product offering is developed around the best interest of the client.
  • Each phone call is answered by a live person - No automated attendant or voicemail during business hours.
  • Managed Service Agreements are designed specific to your goals and objectives – No canned Gold, Silver or Bronze plans.
  • We service and manage legacy, out-of-warranty and current equipment, across all product types, models and manufacturers.
  • We are focused on supporting you.

How is your network being used?

Is it being used for:

 

  • Social networking to plan the weekend?
  • Connecting a virus infested smartphone to the network?
  • Shopping on Ebay / Amazon?
  • Opening potentially harmful personal email attachments?
  • Streaming radio for hours, slowing down the network?

 

The security of your network and the ability to manage your employees is critical. Your success and customer satisfaction is based on your employee’s productivity and the ability to prevent and manage threats.

 

Compass Computer Group has a solution that will solve these concerns!

Is your data being backed up?

CloudBack-UpLarge

Regardless of its size, your company’s data is your most valuable asset. Even if your company suffers a flood, fire, or break-in, you can be sure your data is safe.

 

  • What would you do without your financial or customer records?
  • How long could your business survive without access to critical operational information?
  • 60% of companies that lose important data will shut down within 6 months.

 

Compass Computer Group can provide a managed onsite and offsite backup solution that stores your information in multiple data centers.

 

 

Are you paying too much for phone service?

Voice over IP(VoIP) is the future of the telephone industry. It connects calls using your broadband Internet connection, rather than expensive copper phone lines.
Compass Computer Group is proud to partner with Star2Star to deliver quality and reliable phone service with features that exceed your landline phone system.

 

We can reduce your cost on phone lines, while providing free long distance, lower cost for 800 numbers, unlimited free voice mail, auto attendants, and conference calling.

 

  • Greatly reduce your business phone bill
  • Competitive toll free and international rates
  • Eliminate busy signals on incoming calls

 

Visit our VoIP Services page for more information.

What happens when your network or internet is down?

  • ndownEmail becomes inaccessable
  • Lost access to shared files
  • Online backup systems are interupted
  • Lost access to Internet and internal business systems

 

We have the ability to work on all network types including wired (copper / fiber) and wireless networks. When troubleshooting network problems we can work directly with your internet service provider (ISP) to resolve issues.

 

It is important to know who to call when a situation like this arises. Compass Computer Group will provide you with fast and effective support to ensure your access is restored as quickly as possible.