IT Support For Northeast Ohio Businesses:

Is your IT SUPPORT slow to respond, or at times unreliable? Give us a call.

We pride ourselves in answering the phone live each time. No Auto Attendant with multiple options to select before talking to a person. No other IT support firm in Northeast Ohio can touch our experience, customer service, or ability to deliver technology solutions that work exactly the way you want them to.

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The Northeast Ohio Guide to IT Support Services and Fees

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Our Services

Total Managed Services

You can rest easy when you put your IT support needs in our hands. Never worry about extensive downtime again with our 24/7 monitoring services.

Security

Our goal is to provide the best CYBERSECURITY, NETWORK, and ENDPOINT protection possible, while keeping your unique needs and budget in mind.

Compliance Services

We provide Compliance as a Service (CaaS), such as HIPAA, PCI, FTC Safeguard, as well as the lesser known Ohio Safe Harbor Compliance.

Software and Hardware as a Service (SaaS HaaS)

Keeping your technology and licensing fresh with the most up-to-date versions with our Hardware and Software offerings for your business needs.

6 Big Reasons to Choose Compass Computer Group to Support Your Computer Network

1

Profitability - Focused on improving your bottom line by providing proven IT solutions at a reasonable cost, freeing up capital to improve your ROI.

2

Business Continuity – We protect your data and hardware to reduce or eliminate downtime. In case of emergency, Disaster Recovery options get your business back up and running quickly.

3

Client Focused - Every service, process, supplier relationship and product offering is developed around the best interest of our client. Our certified professional technicians provide reliable remote and on-site maintenance 24/7, with response times tailored to your needs.

4

Security and Compliance – We offer a full range of security solutions including network security management and Mobile Device Management (MDM) to meet HIPAA and PCI DSS compliance.

5

Uncompromised Ethics – The security and privacy of your data is a top priority. Every interaction with our clients is conducted with integrity and honesty.

6

Sustainability – The technology world is a constantly changing environment. Our services and solutions are continuously scrutinized, developed, researched and added in order to best serve YOU.

See what other business owners are saying about us…

“We have a dedicated IT person who knows our system.”

“I would not hesitate to recommend Compass, because the entire team is dedicated to meeting the needs of our center, and quickly responds to all calls.  We have a dedicated IT person who knows our system and took the time to educate himself on our software.   The most valuable reason to me is the comfort of knowing that an experienced person will handle any and all IT concerns quickly. If there are going to be any additional costs, I know up front what is covered and what the extra cost will be.”

Jeannine A. Administrator

“As our needs have expanded, Compass has been there to help transition us”

“We have been working with Compass Computer Group on our computing needs for more years that I can recall and always have received prompt, professional and peerless service from the crew at Compass. As our needs have expanded, Compass has been there to help transition us - we rely on efficient computing access every business day and are pleased to have Compass to lean on, in this ever changing business climate. We certainly would recommend Compass for all your needs as well.” 

Mike A. Vice President

“Compass was onsite within an hour”

“I have used Compass before for service that was not an emergency.  Our most recent service was an emergency and Compass was onsite within an hour to resolve the issue.  The service technicians were not only knowledgeable and efficient, but also very personable.  They immediately put us as ease.  It is reassuring knowing we have an IT company so close to us.”

Mark D. Owner

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About Compass Computer Group

Compass Computer Group, Inc. (Compass) was founded in 1996 and is headquartered in Northeast Ohio. Compass takes pride in our excellent staff of dedicated employees who strive to satisfy your IT needs. From placement of the initial service call to the completion of the requested service, our goal is to provide a pleasant and professional experience. This foundation of friendship and values has enabled Compass to evolve into a highly respected IT service provider.

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The Northeast Ohio Guide to IT Support Services and Fees